TERMS OF SERVICE

BY COMMISSIONING ME YOU ARE AGREEING TO THE FOLLOWING TERMS.


Type of commission:
I only do digital art commissions. You will receive a digital file of the artwork. No physical copies of the artwork are included unless stated otherwise.
Commission uses:
- If you wish to make a physical print of your commission, please inform me beforehand.
- Prices are for personal use only. No commercial use is allowed, including resale, prints, or any profit-making purposes. Personal printing is allowed.
- Commercial use requires a separate license and pricing agreement.
- You may resize or crop the artwork for non-commercial use (icons, wallpapers, etc.), but you may not heavily edit, modify, or remove watermarks/signatures.
- By commissioning me, you are purchasing my labor and a digital copy of the artwork. I retain all rights to the artwork, including the right to display it in my portfolio, social media, or promotional materials.
- Private commissions (not publicly posted anywhere) may incur an additional fee.
- You are welcome to share your commission on social media with proper credit.
- I reserve the right to reuse rejected sketches and unused design elements for other works or personal projects.

Note on Personal Use:
- Personal use does not include printing for events, organizations, or any large-scale or commercial-related use.
- Even if the commission is not for sale or used as a non-profit gift, it may still be considered extended use and require an additional license fee.
- Any violation may result in a penalty of up to 200% of the applicable license fee and a requirement to remove the infringing materials.

Payment:
- Full payment is required in advance.
- PayPal (USD) is accepted for international clients. Please note that a $5 fee will be added for this payment method.
- I will begin working on your commission once the payment has been received and send a confirmation email.
- Please inform me once the payment has been completed.

For Vietnamese customers who need to pay if you do not have paypal, please message me first.


Contact:
- Please contact me at: [email protected] for all inquiries.
- All communication regarding commission work is to be done through e-mail.
General guidelines:
- Due to health reasons, I do not accept tight deadlines. Commissions typically take 1–3 months, with a minimum of 1–3 weeks from the initial request.
- Please provide clear visual references and a detailed description. The more information, the better (e.g. references, colors, desired elements, expressions, etc.). Rough sketches (even stick figures) are very helpful.
- I can draw OCs, gore, and fanart (depending on the content). Feel free to ask if you’re unsure.
- I cannot draw robots, machinery, bara, NSFW, or furry content.
- I reserve the right to decline any commission that I find inappropriate or that does not match my terms, skills, or schedule.
- Both watermarked and non-watermarked files will be sent via the provided Gmail address. You may post any version, but credit is required.
- Please note that I do not store timelapse or process files due to limited computer storage.

Refunds and canceling:
- Once payment is made, cancellations are not accepted, so please consider carefully before proceeding with payment.
- If cancelled before sketching, a 100% refund is issued.
- If cancelled after sketch approval, a 50% refund is issued.
- No refunds after sketch approval. Exceptions may be considered for unavoidable circumstances, but still follow the sketch-stage rule.
- This policy may change at any time without prior notice.